SHIPPING

US

Delivery option Basket value Delivery price Estimated delivery time
Express delivery DHL Express Under $125 $11.99 7-9 working days from dispatch.
Tracked and signed $125 or over FREE

Orders ship directly from the USA and the UK.

Please note: We cannot deliver to PO Box addresses, Channel Islands, BFPO or military addresses at this time. If this affects your order a member of our customer service team will contact you to discuss your order and any additional charges that you may need to pay.

For all non-US & non-UK orders we have partnered with Global-e, a third party service to act as a seller on your behalf. Global-e provide cost effective shipping and a secure payment gateway in many different languages and currencies.

All orders will be delivered by courier and will require a signature. If no one is available to sign for the order, the courier will leave a card with instructions on how to proceed.

ORDER PROCESSING & SHIPPING DETAILS

  • We do not ship orders on Saturday or Sunday. Orders taken on Fridays will ship the following week.
  • Please note that neither FedEx nor UPS guarantees transit over the weekend.
  • Orders placed with expedited shipping must be placed by 11am MST for same-day shipment. Delivery times exclude Saturday and Sunday.
  • Expedited shipping options are not available for all locations, and expedited options for AK & HI are limited to 2nd Day Air, Next Day Air, or USPS Priority Mail.
  • Orders are typically processed and shipped within 24-48 hours (two business days) of being placed. During promotional periods and times of high order volume, shipping times are likely to increase. Processing/ shipping times are not guaranteed.
  • A confirmation email is sent within 1 hour of order placement to the email you provided in your order information.
  • Tracking information will be emailed once a shipping label is generated by our fulfilment centre.
  • Shipping information can take up to 72 hours to register in the carrier’s website after you receive a tracking number.