SHIPPING
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All orders ship directly from our warehouse in Crook, Bishop Auckland, United Kingdom. A summary of shipping options appears below.
Please note: We cannot deliver to PO Box addresses, Channel Islands, BFPO or military addresses at this time. If this affects your order a member of our customer service team will contact you to discuss your order and any additional charges that you may need to pay.
For all non-US & non-UK orders we have partnered with Global-e, a third party service to act as a seller on your behalf. Global-e provide cost effective shipping and a secure payment gateway in many different languages and currencies. Please see below for a full list of shipping destinations. Postage is calculated/shown at checkout unless stated below.
All orders will be delivered by courier and will require a signature. If no one is available to sign for the order, the courier will leave a card with instructions on how to proceed.
UK
Delivery option | Basket value | Delivery price | Estimated delivery time |
---|---|---|---|
Standard delivery UK Mail | Under £100. | £5.00 | 2-3 working days. Your order will be delivered on or before the 3rd working day. |
Tracked and signed | £100 or over | FREE |
USA
Delivery option | Basket value | Delivery price | Estimated delivery time |
---|---|---|---|
Express delivery DHL Express | Under $150. | $11.99 | 2-4 working days. Delivery may take up to 7 days from placing the order. |
Tracked and signed | $150 or over | FREE |
EU
Country | Days | Delivery service | Additional delivery service |
---|---|---|---|
Austria Belgium France Germany Ireland Luxembourg Netherlands |
1-3 working days | Orders under €175.00 will be subject to a €9.95 delivery cost. Orders €175.00 or over will be shipped free of charge. | Express service available via DHL - €19.95 |
Denmark Finland Italy Portugal Spain Sweden |
1-3 working days | Orders under €175.00 will be subject to a €13.95 delivery cost. Orders €175.00 or over will be shipped free of charge. | Express service available via DHL - €19.95 |
Bulgaria Croatia Czech Republic Estonia Greece Hungary Latvia Lithuania Poland Romania Slovakia Slovenia |
1-3 working days | Orders under €175.00 will be subject to a €17.95 delivery cost. Orders €175.00 or over will be shipped free of charge. | Express service available via DHL - €19.95 |
Albania Andorra Belarus Iceland Israel Lichenstein Macedonia Moldova Monaco San Marino Switzerland Turkey |
1-4 working days | Shipped via DHL Express - Shipping cost £14.49 which is converted in to your local currency at checkout | Not available |
REST OF WORLD
Country | Days | Delivery service | Additional delivery service |
---|---|---|---|
Australia | 3-5 working days | Shipped via DHL Express - Shipping cost $30 AUD | Not available |
Canada | 3-6 working days | Shipped via DHL Express - Shipping cost $25 CAD | Not available |
Argentina Brazil India Jamaica Jordan Lebanon Pakistan Thailand UAE |
2-6 working days | Shipped via DHL Express - Shipping cost £25.00 which is converted in to your local currency at checkout | Not available |
Jordan | 2-6 working days | Shipped via DHL Express - Shipping cost £14.09 which is converted in to your local currency at checkout | Not available |
New Zealand | 2-6 working days | Shipped via DHL Express - Shipping cost £14.09 which is converted in to your local currency at checkout | Not available |
South Africa | 2-6 working days | Shipped via DHL Express - Shipping cost 295 RND | Not available |