MOST POPULAR QUESTIONS
If you are not satisfied with your purchase from www.inov-8.com you can return it for a refund, provided it is within 30 days of receipt of your order and the item is as new and in original, undamaged packaging. For UK and US customers, to initiate a return, please email Online Returns through our contact us form. For EU and International customers (excluding USA) please use our Global E returns portal, Start your Global-E return here. We reserve the right to refuse refunds for returned items which are not in saleable conditions. You can read more about our returns policy here. If you have purchased your item from a Retailer Partner, you should return the item directly to the Retail Partner where the item was purchased. For items bought with one of inov-8’s Retail Partners, please contact them directly to arrange an exchange or refund.
Got a query? drop us a line through our contact form
We are sorry to hear you experiencing this issue using a discount code, all discount codes should be added to the "I have a promo code field" at the point of checkout/view bag for Global-E countries and are only valid for use against full priced items, any product featured in the sale or part of a promotion are excluded.
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