COVID 19 UPDATE
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While we expect most orders to be delivered on time, there may be a slight delay in some cases due to the on-going impact of the coronavirus pandemic. Rest assured our warehouse and delivery partners are stringently following all health and safety guidelines set by the World Health Organisation & governments. We thank you for your understanding.
Due to COVID-19 and reduced staff, return processing time is 5-10 working days.
The international spread of COVID-19 has shocked and saddened us all at inov-8, and our thoughts go out to those within the community who have been affected.
These are the most challenging times many of us will have faced, but now more than ever we need to pull together as a community to slow the spread, support our healthcare systems and protect those most vulnerable. To do that we all need to follow the measures set by authorities and make sacrifices. Please play your part. #PLAYYOURPART
Across all inov-8 offices we have taken measures to protect the health and safety of our employees, with only the bare minimum on site and the majority working from home.
Those on site are stringently following Government and World Health Organisation safeguards and guidelines, including implementing strict social distancing measures. Delivery partners visiting the site are also following the strict safety protocol that we’ve put in place.
We will continue to support our retailers and distributors in overcoming the obstacles that lay ahead, while still providing customers with the opportunity to order online at www.inov-8.com. Our customer service team are working remotely and continue to respond to enquiries.
This sudden change to our way of life won’t last forever, but while measures are in place let’s ensure we ramp up our care of loved ones and neighbours. At the same time, we can all maintain our fitness with home workouts or, for those allowed outdoors, safely reconnect with nature on solo local runs and hikes. Our inov-8 ambassadors will look to help you through this period with advice and tips on all this. Stay tuned to our channels for more. Stay safe, take care of each other and play your part,
In response to the updated White House Administration Coronavirus Task Force statement and CDC recommendations regarding the use of cloth face coverings:
inov-8’s multi-use headwear product (wrag) is made of a material that is designed to protect against nature’s elements, particularly wind. While this multi-use product can cover the front of the face and the neck, they are not scientifically proven to prevent the contracting or passing on of a virus/disease/illness. It is not intended to be used as a medical-level face mask or as a replacement for one.